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April 3, 2020

Sierra Club and Earthjustice Send Letter to MPSC to Address Coronavirus Crisis











April 3, 2020

Michigan Public Service Commission
7109 W. Saginaw Highway
Lansing, MI 48917

Via Electronic Mail (mpscedockets@michigan.gov)

Re:      Seeking MPSC Leadership to Address Key Impacts of the Coronavirus Crisis 

Dear Commissioners Talberg, Scripps, and Phillips:

We write on behalf of Sierra Club and its more than 23,000 members in Michigan, and Earthjustice, to urge you to take immediate action to ensure all residents have access to essential utility services as the state confronts a public health emergency. We echo the concerns raised by the DTE Works for Me coalition in its letter of March 25, 2020, as well as those raised by the Michigan Energy Efficiency for All coalition’s letter to Governor Whitmer on the same date [1]. Although DTE Energy and Consumers Energy have enacted certain voluntary measures, a Commission order would provide needed clarification as to the duration and scope of this relief and would extend to customers served by other utilities, such as the state’s municipalities and co-ops. 

In addition to issuing an emergency order to immediately address utility shut-offs and reconnections, the Commission should prioritize affordability issues across its dockets, and should open a new docket to specifically address the impacts of the COVID-19 crisis. As jobless rates soar, affordability will become paramount for an increasing percentage of each utility’s customers. Moreover, social distancing and stay-at-home orders both increase residential energy use while making energy efficiency work to bring down bills more challenging, or even impossible, during the current emergency. Finally, as stakeholder meetings cannot be held in person at this time, the Commission should develop procedures for robust online or phone-based alternatives that are as inclusive as possible, and that should be used by the Commission and utilities until such time as public health conditions allow for in-person meetings and hearings to safely resume. The Commission must take a leadership role in navigating each of these issues to protect the public interest.

We request that the Commission:

(1)   Issue an emergency order pursuant to MCL 24.248 that
       Suspends gas and electric utility shut-offs for nonpayment for all customers;
       Orders reinstitution of gas and electric services that have already been shut off for nonpayment, whether the shut-off occurred before or after the onset of the coronavirus emergency;  
       Requires utilities to include a bill insert in the next billing cycle noting all financial assistance or flexible payment programs available, and how the customer can access more information about such programs. The utility should also describe the specific eligibility requirements and timeframe for programs specific to coronavirus relief. Utilities should make this information accessible to all customers, whether or not they have internet access or English language proficiency. 

(2)   Pursuant to the Commission’s broad authority under MCL 460.6(1) , require each utility to submit an “affordability plan” to the Commission within 180 days that describes the steps each utility will take to address the economic hardship of residential customers resulting from the COVID-19 crisis and considers reforms to the utility’s working definition of “low-income,” the utility’s fixed charges for residential customers, its net-metering tariff and other policies affecting the affordability of distributed generation, assistance programs for low-income and senior customers, and energy efficiency assistance, with the goal of reducing the number of customers who cannot consistently pay their bills. The Commission should offer a public comment period on each plan and should hold a public hearing virtually or, if public health conditions permit, in person. Following public comment, the Commission should either approve or recommend changes to the utility’s plan. If it is a utility’s preference to file the affordability plan as part of a rate case filed within the 180-day period, the utility should be permitted discretion to do so. In such instances, the Commission should require the utility to identify and describe all the elements of the affordability plan in direct testimony.

(3)   Establish a stakeholder process to create continuity plans for energy efficiency programs, energy assistance, and the energy workforce during the crisis, as proposed to the Governor’s office by Michigan Energy Efficiency for All. As explained by MEEFA:
The energy efficiency sector, like all other sectors of the economy, has experienced severe disruption. However, as residents are being advised to stay home, it is increasingly important that the homes they are staying in are safe, comfortable, healthy and efficient. We should be planning to create continuity within the energy efficiency, weatherization and assistance programs, particularly for those who serve low-income residents. This process should also ensure continuity of energy efficiency and related program dollars flowing to workers and agencies administering and delivering energy efficiency, energy assistance and other complementary programs. That way we can ensure there is a plan in place to jumpstart this critical work once the immediate emergency has passed. The MPSC process should be inclusive and open to all interested parties.
(4)   Issue guidance with best practices for how utilities should engage with stakeholders during periods where public gatherings are not permitted. For example, Consumers Energy had intended to hold stakeholder meetings for its 2021 Integrated Resource Plan throughout the spring. The public should still be provided a meaningful and timely opportunity to participate in any stakeholder process intended to take place during the stay-at-home order. The Commission should provide an opportunity for public input on the guidance.

Thank you for your attention to these critical issues. We look forward to your decisive action to protect Michigan’s utility customers in these difficult times.

Sincerely,





Mike Berkowitz, Campaign Representative




Elena Saxonhouse, Senior Attorney
(415) 265-2943
Sierra Club
(248) 345-9808
Sierra Club



Michael Soules, Staff Attorney

Shannon Fisk, Managing Attorney
(202) 797-5237
Earthjustice

(215) 717-4522
Earthjustice
cc:        Governor Whitmer (governorsoffice@michigan.gov)
            Attorney General Nessel (StaffordA4@michigan.gov)
            Kara Cook (CookK14@michigan.gov)
            Michael Moody (moodym2@michigan.gov)